Shipping Policy
At Tournico, we aim to process and ship your order as quickly and smoothly as possible. Below you’ll find details about our shipping process and delivery timelines.
Shipping Destinations
We currently ship within the United States only.
Processing Time
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Orders are typically processed within 1–3 business days
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Processing time does not include weekends or holidays
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Orders placed during holidays or promotional periods may experience slightly longer processing times
Shipping Methods & Delivery Time
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Standard Shipping: 3–7 business days (after processing)
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Delivery times are estimates and may vary depending on location, weather conditions, carrier delays, or peak seasons
Shipping Origin
Orders are shipped from our U.S. warehouse, unless otherwise stated on the product page.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information. Please allow up to 24 hours for tracking updates to appear after receiving your confirmation email.
Delays & Peak Seasons
Please note that shipping times may be extended during holidays, sales events, or peak shipping seasons. Tournico is not responsible for carrier-related delays once an order has been shipped, but we will always do our best to assist you.
Damaged, Lost, or Missing Packages
If your package arrives damaged, appears to be lost, or is missing in transit, please contact us as soon as possible. We will assist you in filing a claim with the shipping carrier and work toward a resolution.
To help us assist you quickly, please include:
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Your order number
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Clear photos of the damaged package or item (if applicable)
Incorrect Shipping Information
Please ensure that your shipping address is accurate at checkout. Tournico is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.
Contact Us
If you have any questions regarding shipping or your order, please contact us at:
[email protected]